Our Strategy - Sun Facilities Services

Our Strategy

Communication

We understand that :-

  • The most important thing in communication is hearing what isn’t said.
  • Communication – the human connection – is the key to personal and career success.

Our team will ensure effective communication in adherence to required standards and given instructions as per SOPs and Operation manual to meet the utmost client satisfaction.

Improvement

  • We will continually look for new and better ways to accomplish our services through continuous improvement strategies and periodical performance analysis.
  • Creativity and flexibility will be highly valued.

Ownership

  • The buck stops with us!. We shall personally hold the responsibility of entire facility control of buildings and grounds and we will also take the initiative to do anything and everything necessary to keep them in first-class condition.
  • When notified of a problem we will respond as soon as possible and it will become our problem until it is resolved.

Performance Excellence

  • We will look, speak, and conduct ourselves professionally at all times.
  • We will consistently maintain a pro-active, “can-do” attitude.
  • We will approach our work in an organized, logical fashion–planning our work and working on our plan.
  • We will maintain our tools and our equipment in a state of readiness, capable of responding to both our daily tasks and any emergencies.

Quality

  • We will seek the satisfaction of “a job well done” in every activity.
  • Zero tolerance and no compromise will be ensured on assured quality.

Safety

  • We will ensure the safe use of equipment and products.
  • We will provide and wear the appropriate clothing and equipment required for working safely. (PPEs)

Service

  • Maintaining Service Standards is our reason for our existence in the industry.
  • Our customers will be made to feel comfortable and confident that we will provide a physical environment that meets their needs.
  • We are dedicated to and take pride in consistently providing a clean, well maintained, and properly functioning environment that allows the occupants/workers/employees feel safe.